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Managed IT Solutions: Server

Safe Network Solutions provides a complete solution for supporting and managing the overall health of each server covered in your company. We ensure that all covered servers are functioning properly, are protected, and are secure against technology threats and disasters.

 

Safe Network Solutions offers three Managed Service: Server plans that range from remote only support to full support, including on-site and after hours support.
24 x 7 Remote Monitoring
Included Remote Desktop Support (8am-5pm)
On-Site Support

(8a-5p)

  

 

Support Response Time

 6 hours

4 hours 

2 hours 

Anti-Virus Software

 

 

 

Anti-Spyware Software

 

 

 

Server Patching (Hotfixes)

 

 

 

Server Operating System Updates

 

 

 

Disk & Storage Monitoring

 

 

 

Active Directory Administration & Maintenance 

 

 

File, Folder and Share Administration 

 

 

Security Administration 

 

 

Remote Maintenance 

 

 

Network Policy Enforcement & Administration 

 

 

Third Party Software Updates

Each additional server is added to the managed service agreement at a discounted rate.